Information Collection

  • We collect only the personal details necessary to process and deliver orders, including name, phone number, email address, billing and shipping addresses, and order details.
  • We do not collect or store payment card numbers, UPI IDs, CVV, PIN, passwords, or other payment credentials. All payment information is entered directly with our payment partners and handled by them.

Information Usage

  • Personal information is used to confirm orders, arrange shipment, provide invoices and delivery updates, and offer customer support.
  • Technical information may be used to maintain security, prevent fraud, and improve website performance.
  • Optional communications (such as product updates) are sent only with consent and can be withdrawn at any time.

Data Sharing

  • Personal information is shared strictly as needed to fulfill orders, specifically with shipping and courier partners to enable pickup, transit, and delivery coordination.
  • Limited data may be shared with trusted service providers (for example, hosting or customer support tools) solely to operate our services and under confidentiality safeguards.
  • Payment information is not stored by us and is not shared by us with any third party.

Breach and Liability

  • If a security incident affecting personal information is detected, reasonable steps will be taken to investigate, mitigate risk, and provide notifications as required by applicable laws and regulations.

  • To the maximum extent permitted by applicable law, the company is not responsible for losses arising from unauthorized access or malicious attacks beyond reasonable control, provided reasonable security safeguards were in place. This clause does not limit statutory rights or remedies available under applicable law.

Policy Updates

  • This Privacy Policy may be updated from time to time to reflect changes in operations, legal requirements, or security practices. The “Effective date” at the top of the policy will indicate the latest revision. Material changes may be communicated through the website.
  • Continued use of the website after an updated policy is posted constitutes acceptance of the revised terms.

Contact and Grievance

  • Email: info@akfoodequipment.in
  • Phone/WhatsApp: +91 98917 09656
  • Address: Plot No. 1 , Gali no 3, Gurukul Industrial Area – 02 , VPO Anangpur , Faridabad, Haryana 121003, Faridabad, Haryana 121010